Telecommunications · Network TransformationNationwide Network Performance Turnaround
AT&T · Area Manager / Leadership & Technical Strategy
Led cross-functional implementation across multiple U.S. markets, coordinating network performance improvements, change controls, analytics, and executive communications.
Outcome: Call failure rate reduced from 97% to 3%; $114M in annual savings.
Enterprise Technology · Delivery OptimizationTechnology Program Acceleration
Hewlett Packard Enterprise · Technology Strategy & Program Lead
Coordinated engineering, cybersecurity, product, hardware, data, and vendor teams with disciplined project controls and streamlined delivery workflows.
Outcome: 30% reduction in product development timelines.
Supply Chain · Project ControlsMulti-Project Supply Chain Delivery
AT&T · Lead Senior Project Manager
Directed concurrent supply chain, logistics, and procurement initiatives, managing budgets, milestones, risks, vendor performance, and executive status reporting.
Scale: Project budgets up to $7M.
Government · Business AnalysisDigital Examination Process Improvement
State of California · Business Analyst
Developed prototype web interfaces and examination content; conducted requirements analysis, process mapping, cost-benefit evaluation, and user acceptance testing.
Outcome: 50% reduction in projected operational costs.
Manufacturing · Program GovernanceOperational Performance & Governance
Collins Aerospace · Sr. Program Manager, Avionic Interiors
Developed roadmaps, performance measures, schedules, and governance controls across engineering, manufacturing, finance, and operations.
Focus: Improved visibility, alignment, and management decision support.
Consulting · ModernizationEnterprise Solutions Consulting
Harold Jeters Services · Principal Solutions Consultant
Support project planning, operational transformation, analytics, stakeholder coordination, risk management, and systems optimization.
Focus: Delivery predictability, scalability, and operational effectiveness.